Automation Tool For Customer Relationship Management Applications
DOI:
https://doi.org/10.26438/ijcse/v9i6.3336Keywords:
Salesforce, Siebel; Software Testing, Test AutomationAbstract
Testing is one of the most important phases in Software Development Life Cycle (SDLC). To test any CRM application such as Salesforce and Siebel, Test engineer pretends as an end user of the system and checks whether the application is working as expected. Test engineer may need to test hundreds of test data combinations to ensure the correctness of the software. The same functionality might be needed to test again with the same test dataset as the changes are made to the software. This paper discusses how we can use Salesforce APIs and Siebel web services to reduce the time required for test data set up and retesting. In this paper firstly the importance of Salesforce and Siebel web services is explained. Then the detailed explanation of the tool is given under the Methodology section and finally experimental results are discussed.
References
[1] Arun Kumar Arumugam, “Software Testing Techniques and New Trends”, International Journal of Engineering Research & Technology (IJERT), Volume 8, Issue 12, December 2019
[2] Rakesh Kumar, Yogeshwari Sharma, Sonu Agarwal, Pragya, Bhanu Bhushan Parashar, “Extremely effective CRM Solution Using Salesforce”, Journal of Emerging Technologies and Innovative Research (JETIR), Volume 1 Issue 5, October 2014
[3] Hitesh Tahabildar, Bichitra Kalita, “Automated Software Test Data Generation”, International Journal of Computer Science & Engineering Survey (IJCSES), Vol.2, No.1, Feb 2011
[4] Ms. Karuturi Sneha, Mr. Malle Gowda M, “Research on Software Testing Techniques and Software Automation Testing Tools”, International Conference on Energy, Communication, Data Analytics and Soft Computing (ICECDS-2017), 12 August 2017
[5] Tarik Sheth, Dr. Santosh Kumar Singh, “Software Test Automation- Approach on evaluating test automation tool”, International Journal of Scientific and Research Publications, Volume 5, Issue 8, August 2015
[6] Prof Vina M Lomte, Rishikesh Chandra, Ayush Gondhali, “Data Driven Automation Testing Framework”, International Journal of Emerging Engineering Research and Technology, Volume 2, Issue 7, October 2014
[7] Sonu Lamba, Vinay Rishiwal, Arjun Rana, “An Automated Data Driven Continuous Testing Framework”, International Journal of Advanced Technology In Engineering And Science, Volume No 03, Special Issue No. 01, February 2015
[8] Khalid Eldrandaly, Mahmoud Abd ElLatif, Nora Zaki, “Comparative Study of Software Test Automation Frameworks”, International Journal of Engineering Trends and Technology (IJETT), Volume 67, Issue 11, Nov 2019
[9] Shruti Malve and Pradeep Sharma, “Investigation of Manual and Automation Testing using Assorted Approaches”, International Journal of Scientific Research in Computer Science and Engineering, Volume 5, Issue 2, 2017
[10] Nirali Honest, “Role of Testing in Software Development Life Cycle”, International Journal of Computer Sciences and Engineering, Vol.7, Issue.5, pp.886-889, 2019
[11] R. Sharma, R. Dadhich, “Implications of Software Testing Strategies at Initial Level of CMMI: An Analysis,” International Journal of Computer Sciences and Engineering, Vol.6, Issue.5, pp.1055-1061, 2018.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors contributing to this journal agree to publish their articles under the Creative Commons Attribution 4.0 International License, allowing third parties to share their work (copy, distribute, transmit) and to adapt it, under the condition that the authors are given credit and that in the event of reuse or distribution, the terms of this license are made clear.
