Open Source Software Solution for Small and Medium Enterprises
DOI:
https://doi.org/10.26438/ijcse/v8i6.8690Keywords:
SME, Open Source Software, Information Technology, IT selection, IT implementation,, IT SupportAbstract
Information Technology is an enabler that brings flexibility to the business processes. Major factors to the successful adoption of Information Technology for Small and Medium Enterprises (SMEs) are the IT benefits and organizational culture, the selection and implementation of IT, and technical support. The paper discusses the selection and implementation of Open Source Software (OSS) and the technical support options, knowing which gives the SMEs better visibility at the IT adoption process. The paper also presents the implementation of selected OSS projects that can fulfill the common IT requirements of an SME, like Web server: to host and serve the web applications, Mail server: to facilitate the email messaging functionality within and outside of the SME, File server: to provide a space where the employees of an SME can store their files, and Backup server to copy the files, applications and/or databases of an SME and restore them in case of data loss.
References
[1] Ayyagari, M., Demirg??-Kunt, A. and Maksimovic, V., 2017. SME finance. The World Bank.
[2] Fink, D., 1998. Guidelines for the successful adoption of information technology in small and medium enterprises. International journal of information management, 18(4), pp.243-253.
[3] Banham, H.C., 2010. External environmental analysis for small and medium enterprises (SMEs). Journal of Business & Economics Research (JBER), 8(10).
[4] Nguyen, T.H., Newby, M. and Macaulay, M.J., 2015. Information technology adoption in small business: Confirmation of a proposed framework. Journal of Small Business Management, 53(1), pp.207-227.
[5] Sangani, N.K. and Vijayakumar, B., 2012. Cyber security scenarios and control for small and medium enterprises. Informatica Economica, 16(2), p.58.
[6] Boulanger, A., 2005. Open-source versus proprietary software: Is one more reliable and secure than the other? IBM Systems Journal, 44(2), pp.239-248.
[7] Nagy, D., Yassin, A.M. and Bhattacherjee, A., 2010. Organizational adoption of open source software: barriers and remedies. Communications of the ACM, 53(3), pp.148-151.
[8] Lakhani, K.R. and Wolf, R.G., 2003. Why hackers do what they do: Understanding motivation and effort in free/open source software projects.
[9] Lakhani, K.R. and Von Hippel, E., 2004. How open source software works: ?free? user-to-user assistance. In Produktentwicklung mit virtuellen Communities (pp. 303-339). Gabler Verlag.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors contributing to this journal agree to publish their articles under the Creative Commons Attribution 4.0 International License, allowing third parties to share their work (copy, distribute, transmit) and to adapt it, under the condition that the authors are given credit and that in the event of reuse or distribution, the terms of this license are made clear.
