M, Varun Vijayanand; N, Deepamala. Survey on Customer Relationship Management Analytics. International Journal of Computer Sciences and Engineering, [S. l.], v. 8, n. 5, p. 78–85, 2020. DOI: 10.26438/ijcse/v8i5.7885. Disponível em: https://ijcse.isroset.org/index.php/j/article/view/6063. Acesso em: 1 feb. 2026.