PANDIT, A; MANJULA, R. A Study Analysis and Survey of Various Contact Centre Solutions. International Journal of Computer Sciences and Engineering, [S. l.], v. 5, n. 4, p. 52–56, 2025. Disponível em: https://ijcse.isroset.org/index.php/j/article/view/1413. Acesso em: 2 feb. 2026.